At Piecesia Jewelry Store, We Offer A 14-day Return Window From The Date Of Purchase For All Items. The Item Must Be In Its Original Condition And Packaging To Be Eligible For A Return.
Returns & Refunds
Yes, We Offer A Full Refund For All Returned Items As Long As They Are In Their Original Condition And Packaging. But You Will Pay For Shipping Fees.
Unfortunately, Custom-made Jewelry Cannot Be Returned For A Refund. This Is Because The Piece Was Specifically Made For You And May Not Be Resalable To Another Customer.
It's Best To Package Your Jewelry In Its Original Box Or A Similar Sturdy Box. Please Include Any Paperwork Or Documentation That Came with The Piece.
Once We Receive Your Returned Item, We Will Process Your Refund Within 14 -business Days. Refund Processing Times May Vary Depend Your Payment Method And Bank.
Yes, We Allow Returns For Sale Items Within The Same 14-day Return Window As Regular priced Items. However, Please Note That We Do Not Offer Refunds For Any Shipping Costs Associated With The Return.